Jabra Engage 50 II USB-C Stereo UC with Control Box

$299.00
SKU: # JBR-5099-299-2259-005

New

$299.00

New

Jabra Engage 50 II USB-C Stereo UC with Control Box

Corded USB Office Headset

Features
  • Real-time guidance (requires Engage+)*
  • 3-microphone system
  • All-day comfort
  • Built-in busylight
  • Durable with a 3-year warranty
  • SmartRinger with motion detection1
  • This version includes the Control Box
 

REAL-TIME CALL INSIGHTS With Engage 50 II, calls become more effective, and customer call experience is instantly enhanced, thanks to innovative Engage+ software that provides valuable real-time insights, and on-screen guidance. This is a contact center headset that’s got your back.

WORLD-CLASS MICROPHONES Engage 50 II features 3 high-quality microphones, working together to deliver clearer speech and incredible background noise cancellation, enabling speech-to-text functions to give spot-on call transcriptions. Make every interaction a mic-drop moment.

LIGHTWEIGHT AND COMFORTABLE Ultra-lightweight, with cleverly designed angled ear cushions for the perfect fit, Engage 50 II stays comfortable, even for long periods. An innovative maze-shaped pattern inside each ear cup relieves pressure while fitting securely on the outer ear, helping you stay relaxed, and focused on your customer. This is how you engineer comfort.

TOUGH AND FLEXIBLE We’ve stress tested everything from boom arm rotation to impact resistance, making Engage 50 II one tough contact center headset - ready to face anything a day in a contact center can throw at it, and built to last. And we’re so sure of it, that each headset comes with a 3-year warranty. Innovative, and built to last.

IMPRESSIVE SOUND QUALITY Make every conversation clearer, with noise-isolating earcups and advanced speaker technology that optimizes every word your customer says, even when there’s a lot of background noise to contend with. Focus on what matters, and block out the rest.

BUILT-IN HEARING PROTECTION With the Engage 50 II’s built-in, professional grade hearing protection capabilities, you can focus on your customer, safe in the knowledge that your hearing is well taken care of. Because healthy ears make for happy agents. And happy agents give great customer service.

CUTTING-EDGE VOICE TECHNOLOGY With our innovative signal processing algorithm, BalancedVoice™, dynamic range compression is used to bring out the soft parts of your customer’s voice, while reducing the loud parts. This brings better balance to every conversation, helping prevent call fatigue and improve productivity. Increased call efficiency, and perfect feedback scores (well, we can dream).

SMARTRINGER With the adjustable, audible ringer on the Engage 50 II, you’ll always hear when you have a call coming in, even when you’re not wearing the headset. Perfect for trips to the kitchen on a work from home day. Total flexibility, and enhanced efficiency. Never stress about missing a call again.

WORKS WITH EVERYTHING With the Engage 50 II, it’s easier to connect with your customers, as the headset is fully compatible with all leading contact center and Unified Communications (UC) platforms. There’s even integrated call control for Amazon Connect, Genesys Cloud CX, and NICE CXone2, and it’s certified for Google Meet and Zoom, making for seamless customer interactions across the board.2 Playing well with others always pays off.

BUILT-IN BUSYLIGHT Avoid costly and annoying interruptions, with the built-in busylight on the Engage 50 II, which shows anyone around when it’s not a great time to chat, and allows you to stay focused on your customer. Set clear boundaries, without saying a word.

* jabra.com/engageplus
¹ SmartRinger only sounds when the headset is lying on a flat surface.
² Software may be needed for configuration. Refer to jabra.com/platforms for details

  • Speaker size 20mm
  • Speaker max input power 30 mW
  • Speaker bandwidth (music mode) 50Hz - 20000Hz
  • Speaker bandwidth (speak mode) 100Hz - 14000Hz
  • Microphone type 3 x MEMS
  • Microphone sensitivity -26dBFS/Pa
  • Microphone bandwidth 100Hz - 14000Hz
  • User hearing protection Jabra SafeTone™ 2.0, PeakStop 105, EU noise at work, G616, OSHA
  • Headset
  • Carry pouch
  • Warranty and warning leaflet