Contact Center Solutions
Keeping customers satisfied, one crystal-clear call at a time
Jabra's range of professional contact center headsets work in complete harmony with your people and your platforms. So your agents can focus on helping your customers, whether they’re working from the contact center or their couch. That means happier customers, happier agents, and more efficient contact centers.
Works with your phone or platform Jabra contact center headsets plug-and-play with over 10,000 traditional desk phones. They are future-proof and compatible with all softphone web-clients and contact center platforms; from Cisco to Avaya to Genesys Cloud.
Providing excellent customer service starts with reliability. Jabra call center headsets are simple to use today, and will be simple to use tomorrow – no matter how you’ve set up your office.
Your customers will be happy, and so too will your workforce.
Key Brand Advantages
Unbeatable performance
Crystal-clear sound and lifelike video for every call and meeting.
Unbeatable simplicity
Easy plug-and-play setups and effortless device management.
Unbeatable reliability
Consistent quality, whether you work from the office, from home, or on the go.
Happy in hybrid
If you’ve got agents working all over the place, we’ve got the technology to help you make it work. With the right software and hardware combination, your agents can make anywhere their workspace for the day, and your supervisors can still confidently monitor and coach them.
USB Headsets
Jabra offers multiple USB headset options in both UC and MS Teams certified versions with USB-A and USB-C connections and some that include built in adapters for both, as well as in-line call controls to control volume and mute options as well.
QD Headsets
Connect to any desk, phone, PC, laptop, or mobile device with ease. QD headsets do require a bottom cable/lead to connect to a device, with the QD (Quick-Disconnect) you also have the ability to add Y-Training cables
Wireless Headsets
Jabra wireless headsets offer crystal-clear audio, outstanding talk time, and amazing roaming range. From Bluetooth to DECT Jabra wireless headsets come in a variety of wearing styles and connections.
Jabra Plus
Make device management simple
View, manage, control and update all your devices in one place, with Jabra Plus. A comprehensive device management platform makes it easy for you to ensure your teams can get down to business with minimal device downtime or disruption, wherever they are.
Fully scalable
Whether you have a few or many devices, Jabra+ handles them all. View and manage audio devices and video conferencing room solutions globally or by location and tailor IT access to fit your needs, all with one simple tool.
Arrange things to suit you
Organize your setup to view devices by location, group, or individual device, with an easy-to-use drag-and-drop interface. Get access to the information you need quickly and clearly.
Real-time monitoring
Have complete control over your meeting rooms and personal devices with a real-time, color-coded status for each device. Troubleshoot remotely by viewing devices by room status, location, configuration or firmware status.
Browse More Solutions
Jabra Business & Enterprise
Explore Jabra’s full range of professional headsets—designed for exceptional audio, comfort, and reliability in modern work environments.
Jabra Experience Center
Call One, Inc. and Hello Direct created a series of meeting rooms and huddle spaces to create a live testing environment of the latest Jabra AV Solutions so these new products can be tested in real world situations.
Not sure which headset is right for you?
We help you compare options, request demos, and get pricing tailored to your team.
Contact Center Solutions
Keeping customers satisfied, one crystal-clear call at a time
Jabra's range of professional contact center headsets work in complete harmony with your people and your platforms. So your agents can focus on helping your customers, whether they’re working from the contact center or their couch. That means happier customers, happier agents, and more efficient contact centers.
Works with your phone or platform Jabra contact center headsets plug-and-play with over 10,000 traditional desk phones. They are future-proof and compatible with all softphone web-clients and contact center platforms; from Cisco to Avaya to Genesys Cloud.
Providing excellent customer service starts with reliability. Jabra call center headsets are simple to use today, and will be simple to use tomorrow – no matter how you’ve set up your office.
Your customers will be happy, and so too will your workforce.
Key Brand Advantages
Unbeatable performance
Crystal-clear sound and lifelike video for every call and meeting.
Unbeatable simplicity
Easy plug-and-play setups and effortless device management.
Unbeatable reliability
Consistent quality, whether you work from the office, from home, or on the go.
Happy in hybrid
If you’ve got agents working all over the place, we’ve got the technology to help you make it work. With the right software and hardware combination, your agents can make anywhere their workspace for the day, and your supervisors can still confidently monitor and coach them.
USB Headsets
Jabra offers multiple USB headset options in both UC and MS Teams certified versions with USB-A and USB-C connections and some that include built in adapters for both, as well as in-line call controls to control volume and mute options as well.
QD Headsets
Connect to any desk, phone, PC, laptop, or mobile device with ease. QD headsets do require a bottom cable/lead to connect to a device, with the QD (Quick-Disconnect) you also have the ability to add Y-Training cables
Wireless Headsets
Jabra wireless headsets offer crystal-clear audio, outstanding talk time, and amazing roaming range. From Bluetooth to DECT Jabra wireless headsets come in a variety of wearing styles and connections.
Jabra Plus
Make device management simple
View, manage, control and update all your devices in one place, with Jabra Plus. A comprehensive device management platform makes it easy for you to ensure your teams can get down to business with minimal device downtime or disruption, wherever they are.
Fully scalable
Whether you have a few or many devices, Jabra+ handles them all. View and manage audio devices and video conferencing room solutions globally or by location and tailor IT access to fit your needs, all with one simple tool.
Arrange things to suit you
Organize your setup to view devices by location, group, or individual device, with an easy-to-use drag-and-drop interface. Get access to the information you need quickly and clearly.
Real-time monitoring
Have complete control over your meeting rooms and personal devices with a real-time, color-coded status for each device. Troubleshoot remotely by viewing devices by room status, location, configuration or firmware status.
Browse More Solutions
Jabra Business & Enterprise
Explore Jabra’s full range of professional headsets—designed for exceptional audio, comfort, and reliability in modern work environments.
Jabra Experience Center
Call One, Inc. and Hello Direct created a series of meeting rooms and huddle spaces to create a live testing environment of the latest Jabra AV Solutions so these new products can be tested in real world situations.
Not sure which headset is right for you?
We help you compare options, request demos, and get pricing tailored to your team.