Call One Privacy and Security Policy
This policy was last updated on 9/2018
Your privacy is our number one priority. We have employed best in class safety policies, procedures and technology to ensure that your privacy is made safe.
Note: The following only applies to Call One, Inc.'s main website (www.calloneonline.com) but not to our blog "CallOneInc.com/blog": The security of your personal information is our first priority. In an effort to protect your personal information, we use Secure Sockets Layer (SSL) technology with 256 bit encryption. If your browser supports SSL (most current browsers do), it will automatically encrypt the information you provide to us on the secure pages on our site, before sending it over the Internet.
When visiting a page on our site that includes any of your personal information, the address bar will display an icon of a closed lock or an unbroken key (depending upon your browser). This indicates that you have successfully connected with our secure server.
To authenticate the security of your connection before submitting any of your personal information, you can double click on the icon to display our digital certificate.
Some browser versions and some firewalls do not permit communication through secure servers. In that case, we suggest that you contact us by phone.
When you visit our site, we will ask your browser to place a permanent "cookie" (a very small text file) on your computer. If your browser is configured to accept cookies, it will accept the cookie and place it on your computer's hard drive. We collect this information to analyze how often our site is visited. We also collect certain technical information from your computer, like your IP address and the address of a referring web site, if any. This information will allow us to enhance our site to our customer's preferences. This information is used only for the benefit of Call One, Inc. and you, our customer.
In order to identify who you are, we suggest that you register and login when you visit our site. This allows us to provide you with your "Order Status," “Order History," “Wish lists” and other information that is uniquely yours.
What information is collected?
When you choose to place an order on CallOneOnline.com, you are required to login so that we can identify who you are. As a newcomer, it will be suggested that you register for future identification. The registration page asks you to enter your name, a user ID, a password, and your e-mail address. You can update this information at any time by clicking on the "Welcome Your Name” " link at the top of every page and selecting "profile information."
Placing an Order
When you decide to place an order, you are asked to complete an order form. The order form requires your name, billing and shipping address, credit card number, expiration date and CID#. You should also include other information fields such as your telephone number, to allow us to contact you regarding your order if necessary. This information is collected to make your shopping experience with us as smooth and pleasant as possible. It is used only for the benefit of Call One, Inc. and you, our customer.
Our site contains links to manufacturers, and other related sites for your benefit. Call One, Inc. is not responsible for the privacy practices, security, or content of such websites. If you click on one of these links, you will be redirected to their website and in doing so, you may provide information directly to them. Therefore, you should refer to their privacy policies to understand how they handle your information and what choices you have.
Call One, Inc. maintains special relationships with a number of secure business partners. For your security or benefit, when you make a purchase, we may share information about you and the transaction with other companies for many reasons including verification, fraud prevention, credit card authorization, US Government policy compliance and shipping purposes.
Call One, Inc. may share account or other information when we are required by law (e.g., in response to subpoenas, court orders, etc.) or to protect our interests or property. This may include sharing information, at Call One, Inc.'s discretion, with other companies, lawyers, credit bureaus, agents or government agencies in connection with issues related to export compliance, fraud, credit or debt collection.
You agree that Call One, Inc. may use personal information provided by you in order to conduct appropriate anti-fraud and export compliance checks. Personal information that you provide may be disclosed to a credit reference, fraud prevention agency or US Government agency, which may keep a record of that information.
Call One, Inc. also shares information with outside companies that perform services for Call One, Inc. For example, when a customer signs up for our email newsletters, Call One, Inc. will provide the customer’s email address to third party email distribution companies that transmit emails on behalf of Call One, Inc. Your e-mail address will not be used by these companies for any purpose other than for the transmission of emails for Call One, Inc.
We may retain outside companies to assist us in managing our customer information database or to update and correct customer information for future marketing purposes. Call One, Inc. takes steps to ensure the confidentiality of your information and to make sure it is not used for other purposes.
Call One, Inc. has carefully selected a few companies to assist us in better understanding how our customers use our site. We will place cookies on your computer to collect information. The information that is collected through these cookies tells us things, such as which search engine referred you, how you navigated around our site, which pages you browsed, what you purchased and what traffic is driven by banner ads and emails. The companies will analyze the information they collect from our site and return it to us through a secure connection. We use this information to help us understand your interests in our site and how to better serve you. It also helps us provide you with more personalized product offerings.
For more information about the companies with whom Call One, Inc. shares customer information, please contact us.
Use of Information
We may use your information in a number of ways, including the following:
To enhance your online shopping experience.
For marketing and promotional purposes.
Mail and SPAM Issues
Call One, Inc. will never SPAM or send unsolicited materials based on information collected from our site. Registrants may opt out of receiving materials from us at any time by contacting us with such request. Please contact us online at <a href ="/contact-customer-service">CONTACT US</a>, by telephone (1-800-749-3160) or via mail (PO Box 9002 Cape Canaveral, FL 32920). Provide us with your name, address, email address and any other pertinent information indicating "Do not mail or contact."
Our Commitment to Children's Privacy
We never collect or maintain information at our website from those we actually know are under 13, nor is any part of our website structured to attract anyone under 13.
If Security or privacy is still of concern to you
If you do not want to receive promotional email from Call One, Inc. please click <a href = "http://insider.calloneonline.com/Email-Preferences"> here </a> to Opt Out. Note: Once you have submitted your request you should assume that it has been successfully received and your request is being processed. Please allow us a reasonable period from when the request was received to complete the removal.
Our transaction security, combined with our privacy guarantee, should satisfy your concerns regarding online ordering. If you prefer, you can always call 1-800-749-3160 and place your order by telephone. If you have any questions regarding this privacy statement, the practices of this site, or your dealings with this website, please contact us.
California Privacy Rights
If you are a California resident, you have the right to receive: (a) information identifying all third party companies to whom Call One, Inc. may have disclosed, within the past year, personal information pertaining to you and your family for that company’s direct marketing purposes and (b) a description of the categories of personal information disclosed. To obtain this information, please contact us <a href ="/contact-customer-service">HERE</a>
Please allow 30 days for a response.
Call One, Inc. respects your privacy. We will not share or use your mobile number for any other purpose. We will only use information you provide to transmit your text message. Nonetheless, we reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property. When you complete forms online or otherwise, provide us information in connection with the Service, you agree to provide accurate, complete and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If we, in our sole discretion, believe that any such information is untrue, inaccurate or incomplete, we may refuse you access to the Service and pursue any appropriate legal remedies.